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Frequently asked.

What ages is your soft play suitable for?+

Our soft play is designed for children aged 0–5, under adult supervision at all times.

Where do you deliver?+

We're based in Eastbourne and deliver free to the surrounding areas. We'll travel anywhere in East Sussex with a small travel fee, calculated automatically at checkout once you enter your address.

How long is a standard hire?+

Every package is a standard 2-hour party. You can add extra hours at checkout for £1 per hour.

Can I hire indoors or outdoors?+

Both. Soft play is suitable indoors and outdoors on dry, flat ground. The bouncy castle is for indoor use if there is appropriate space, and for outdoor use on flat, dry grass.

How does payment work?+

Your date is reserved the moment you book online. You'll pay securely through our checkout — no deposits to chase or transfers to send.

What if it rains?+

We'll keep an eye on the forecast with you, but if the ground is too wet or it's raining we'll have to reschedule to another date — unless it can go indoors.

How do you keep everything clean?+

Every piece is fully sanitised and inspected between every hire — never compromised on.